Terms & Conditions

1. Introduction
Welcome to aniovertonart.co.uk. By accessing or purchasing from this website, you agree to be bound by the following terms and conditions.
If you do not agree with any part of these terms, please do not use this website.

2. About
This website is operated by Ani Overton, an independent artist based in Dorset, United Kingdom.
All artwork, images, and content on this site are the property of Ani Overton unless otherwise stated.

3. Products & Availability
All artwork is subject to availability.
Original paintings are one-of-a-kind pieces. Once sold, they will no longer be available.
Every effort is made to ensure that images and descriptions are accurate, however colours may vary slightly depending on screen settings.

4. Pricing
All prices are listed in GBP (£).
Prices may change at any time without notice.
Shipping costs are calculated separately at checkout unless otherwise stated.

5. Orders
Once an order is placed, you will receive a confirmation email.
Ani Overton reserves the right to cancel or refuse any order if necessary (for example, due to pricing errors or availability issues).
If this occurs, a full refund will be issued.

6. Payment
Payments are processed securely through trusted third-party providers (such as Stripe or Square).
No payment details are stored or processed directly on this website.

7. Shipping
Orders are dispatched from Dorset, UK.
Delivery times may vary depending on location and the size of the artwork.
For larger or original pieces, delivery arrangements may be confirmed directly after purchase.8. Returns & Refunds
You have the right to request a return within 14 days of receiving your item.
Items must be returned in their original condition and packaging.
Return shipping costs are the responsibility of the buyer unless the item is damaged or incorrect.
Refunds will be issued once the item has been safely returned.

9. Damaged or Lost Items
If your item arrives damaged or does not arrive, please contact us as soon as possible with details and photographs if applicable.
We will work to resolve the issue promptly.

10. Intellectual Property
All artwork, images, and content on this website remain the intellectual property of Ani Overton.
Artwork may not be reproduced, copied, or used without permission.

11. Privacy
Personal information provided through this website is used solely for processing orders and responding to enquiries.
Information will not be sold or shared with third parties, except where necessary to fulfil orders (e.g. delivery services).

12. Cookies
This website may use essential cookies to ensure basic functionality.
No tracking or marketing cookies are used.

13. Liability
Ani Overton is not liable for any indirect or consequential loss arising from the use of this website or purchased products.
All products are sold in good faith and described as accurately as possible.

14. Governing Law
These terms are governed by the laws of England and Wales.

Privacy Policy

1. Introduction
This Privacy Policy explains how personal information is collected, used, and protected when you visit or make a purchase from aniovertonart.co.uk.
Ani Overton is committed to protecting your privacy and handling your data in accordance with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR).

2. Information Collected
We may collect the following personal information when you use this website:
• Name• Email address• Billing and delivery address• Phone number (if provided)• Order details
This information is provided directly by you when placing an order or making an enquiry.

3. How Your Information Is Used
Your information is used to:
• Process and fulfil orders• Communicate with you regarding your order or enquiry• Provide customer support• Maintain internal records
Your data will not be used for marketing unless you have explicitly agreed to it.

4. Payment Information
All payments are processed securely through third-party providers (such as Stripe or Square).
We do not store or have access to your payment card details.

5. Sharing of Information
Your information will only be shared where necessary to fulfil your order, such as:
• Delivery and courier services• Payment processing providers
Your data will never be sold or shared with third parties for marketing purposes.

6. Data Retention
Personal information is retained only for as long as necessary to fulfil orders and meet legal, tax, and accounting requirements.

7. Your Rights
Under UK GDPR, you have the right to:
• Access the personal data we hold about you• Request correction of inaccurate data• Request deletion of your data (where legally permitted)• Object to or restrict processing
To exercise any of these rights, please get in touch via the contact page.

8. Cookies
This website uses only essential cookies required for basic functionality, such as enabling the shopping cart and checkout process.
No tracking, analytics, or marketing cookies are used.

9. Data Security
Reasonable measures are taken to protect your personal information and keep it secure.

10. Third-Party Services
This website may use trusted third-party services (such as payment processors and hosting providers). These providers have their own privacy policies and are responsible for the handling of your data within their systems.

11. Changes to This Policy
This Privacy Policy may be updated from time to time. Any changes will be posted on this page.

12. Contact
If you have any questions about this Privacy Policy or how your data is handled, please get in touch via the contact page.

Cookies policy

1. Introduction
This Cookies Policy explains how cookies are used on aniovertonart.co.uk.
By continuing to use this website, you agree to the use of essential cookies as outlined below.

2. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help websites function properly and improve the user experience.

3. How Cookies Are Used
This website uses only essential cookies required for basic functionality, including:
• Enabling the shopping cart and checkout process• Maintaining session information while browsing the site• Ensuring secure and reliable operation of the website
These cookies are necessary for the website to function and cannot be switched off.

4. No Tracking or Marketing Cookies
This website does not use:
• Analytics or tracking cookies• Advertising or marketing cookies• Third-party tracking technologies
Your browsing activity is not tracked for marketing purposes.

5. Managing Cookies
Most web browsers allow you to control or disable cookies through your settings.
Please note that disabling essential cookies may affect the functionality of this website, including the ability to make purchases.

6. Third-Party Services
Certain essential functions (such as payments) may involve third-party providers. These providers may use their own cookies as part of their services and have their own privacy and cookie policies.

7. Changes to This Policy
This Cookies Policy may be updated from time to time. Any changes will be posted on this page.

8. Contact
If you have any questions about this Cookies Policy, please get in touch via the contact page.

Returns policy

1. Returns
If you are not completely satisfied with your purchase, you may request a return within 14 days of receiving your order.
To begin a return, please get in touch via the contact page with your order details.

2. Conditions for Returns
To be eligible for a return:
• Items must be returned in their original condition• Items must be securely packaged to prevent damage• Original packaging should be used where possible
The buyer is responsible for return shipping costs unless the item is damaged or incorrect.

3. Refunds
Once the returned item has been received and inspected, a refund will be issued to the original payment method.
Please allow a few working days for the refund to be processed, depending on your payment provider.

4. Damaged or Incorrect Items
If your item arrives damaged or incorrect, please contact us as soon as possible with photographs and details of the issue.
A replacement, repair, or full refund will be offered where appropriate.

5. Original Artwork
Original paintings are carefully checked before dispatch.
Please note that slight variations in colour may occur due to screen settings and do not constitute a fault.

6. Non-Returnable Items
The following items are non-returnable unless faulty:
• Custom or commissioned artwork• Personalised items

7. Contact
For all return enquiries, please get in touch via the contact page.